Customer Agreements & Policies
Complete rental terms, conditions, and policies for HaulWorks HD Rentals. Please review all sections carefully before your rental.
1. Rental Agreement / Contract
RENTAL RATES & PERIODS
Select your preferred rental period:
Weekly
$799
Includes 700 miles
Overage: $0.35/mile
Additional Service:
Trailer rental available for $75/day
Monthly
$2999
Includes 3,000 miles
Overage: $0.35/mile
Additional Service:
Trailer rental available for $75/day
Want A Longer term?
For contractors and business clients needing extended use.Custom 2-month, 3-month, and annual rental terms available.Includes discounted mileage and priority maintenance.
Contact us for custom fleet pricing.
VEHICLE DETAILS:
VIN, mileage, and condition recorded at pickup
CUSTOMER RESPONSIBILITIES
Return truck on time
Refuel before return
Handle minor maintenance during rental
DAMAGE & ACCIDENT POLICIES
Customer is responsible for any damages, accidents, or theft occurring during rental. Deposit fee will be returned if everything is properly handled.
Fee Schedule
Security Deposit
$300
Refunded when truck is returned in
good condition
Late Return Fee
$30/hour
After 1 hour grace period
Max 3 hours : $200/day
Fuel Fee
Return gas tank full or
20% upcharge
on remaining fuel
CLEANING FEES
1 Week Cleaning Fee
$90
Dust, light dirt, minimal interior mess
1 Month Cleaning Fee
$190
Mud, pet hair, spills, odors, or smoking
ADMINISTRATIVE FEES
Damage processing fee
$100 (plus repair costs)
Toll or traffic violation fee
$25 per incident (plus actual fine/toll cost)
2. Liability Waiver / Release of Liability
Customer accepts full responsibility for damages or injuries caused while operating the truck.
This waiver protects HaulWorks HD Rentals from certain lawsuits and must be clearly written and signed for enforceability.
3. Insurance Acknowledgment
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Customer must provide proof of commercial auto insurance or purchase coverage through HaulWorks ($60/day)
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Options for insurance coverage will be provided during rental
4. Driver Information & Verification
REQUIREMENTS
RESTRICTIONS
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Copy of valid driver's license required
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Minimum age: 25 years
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Commercial insurance or Purchase through Haulworks
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HaulWorks reserves the right to reject drivers with serious infractions
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All vehicle locations are subject to being tracked
5. Credit Card / Payment Authorization
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Authorization to charge for rental, security deposits, damages, late returns, or policy violations
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Security deposit terms are explained and agreed upon before rental
6. Inspection Checklist
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Truck condition verified at pickup and drop-off
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Photographs and notes taken to document existing damage and prevent disputes
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​Customer must inspect before use and report any damages immediately
7. Terms & Conditions / Policies
USAGE POLICIES
PROHIBITED ACTIVITES
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Mileage overage: $0.35/mile
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Trucks must be returned with the same fuel level
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Smoking, pets, and unauthorized drivers are not allowed
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Towing and off-road use are prohibited unless explicitly approved
Last Updated: January 2024 | Policies subject to change. Current version available at time of rental.