Customer Agreements & Policies
Complete rental terms, conditions, and policies for HaulWorks HD Rentals. Please review all sections carefully before your rental.
1. Rental Agreement / Contract (Heavy Duty)
RENTAL RATES & PERIODS
Select your preferred rental period:
Weekly
$799
Includes 700 miles
Overage: $0.20/mile
* Mileage overages are billed automatically. $100 per additional 500 miles
Additional Service:
Trailer rental available for $75/day
Monthly
$2999
Includes 3,000 miles
Overage: $0.20/mile
* Mileage overages are billed automatically. $100 per additional 500 miles
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Additional Service:
Trailer rental available for $75/day
Want A Longer term?
For contractors and business clients needing extended use.Custom 2-month, 3-month, and annual rental terms available.Includes discounted mileage and priority maintenance.
Contact us for custom fleet pricing.
VEHICLE DETAILS:
VIN, mileage, and condition recorded at pickup
CUSTOMER RESPONSIBILITIES
Return truck on time
Refuel before return
Handle minor maintenance during rental
DAMAGE & ACCIDENT POLICIES
Customer is responsible for any damages, accidents, or theft occurring during rental. Deposit fee will be returned if everything is properly handled.
Fee Schedule
Security Deposit
$300
The $300 security deposit will be refunded after vehicle return and inspection, minus any applicable fees such as excess mileage, damages, cleaning, fuel, or late charges.
Late Return Fee
$30/hour
After 1 hour grace period
Max 3 hours : $200/day
Fuel Fee
Return gas tank full or
20% upcharge
on remaining fuel
CLEANING FEES
Cleaning Fee
$99
Dust, light dirt, minimal interior mess
*No smoking in vehicle
ADMINISTRATIVE FEES
Damage processing fee
$100 (plus repair costs)
Toll or traffic violation fee
$25 per incident (plus actual fine/toll cost)
2. Liability Waiver / Release of Liability
Customer accepts full responsibility for damages or injuries caused while operating the truck.
This waiver protects HaulWorks HD Rentals from certain lawsuits and must be clearly written and signed for enforceability.
3. Insurance Acknowledgment
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Customer must provide proof of commercial auto insurance
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Options for insurance coverage will be provided during rental
4. Driver Information & Verification
REQUIREMENTS
RESTRICTIONS
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Copy of valid driver's license required
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Minimum age: 25 years
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Commercial insurance required
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HaulWorks reserves the right to reject drivers with serious infractions
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All vehicle locations are subject to being tracked
5. Credit Card / Payment Authorization
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Authorization to charge for rental, security deposits, damages, late returns, or policy violations
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Security deposit terms are explained and agreed upon before rental
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Any declined payments during rental may result in termination of rental contract
6. Inspection Checklist
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Truck condition verified at pickup and drop-off
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Photographs and notes taken to document existing damage and prevent disputes
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​Customer must inspect before use and report any damages immediately
7. Terms & Conditions / Policies
USAGE POLICIES
PROHIBITED ACTIVITES
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Mileage overage: $0.20/mile
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Trucks must be returned with the same fuel level
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Smoking, pets, and unauthorized drivers are not allowed
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Towing and off-road use are prohibited unless explicitly approved
Last Updated: January 2024 | Policies subject to change. Current version available at time of rental.